Efficiency

Delivering highly efficient clinical and operational pathways with the NHS. Learn more about PhysioNow, a clinically-led chat-bot support tool providing agile and remote triage for musculoskeletal conditions.

PhysioNow Get in Touch

Efficiency

Delivering highly efficient clinical and operational pathways with the NHS. Learn more about PhysioNow, a clinically-led chat-bot support tool providing agile and remote triage for musculoskeletal conditions.

PhysioNow Get in Touch

Transitioning services

Mobilisation process

Connect Health’s transition team is made up of clinical and operational experts whose full-time role is to lead every new service mobilisation from contract award through to high performing service in minimal time that is trusted reliable and delivers… consistently

Connect Health has successfully launched 14 MSK services in the last three years. Our unique Service Transition Team is dedicated to managing the mobilisation of new services and transitioning to ‘business as usual’ with KPIs achieved, colleagues settled and patients receiving a high-quality service very quickly – a challenge in all services where change is required overnight by the NHS to improve services.

“Connect Health has a robust approach to mobilisation, promoting positive relationships and putting the patient first at every step.”
Clare Barratt, Solutions and Development Manager – Planned Care, Wolverhampton CCG

We work very closely with our four stakeholders to alleviate any concerns

Follow the link below to view the full Transitioning Services infographic

MSK Model Pathway

From the patient to the local health economy, Connect’s services integrate with all stakeholders to support the health and wellbeing of the population

The service we deliver in a local area is dictated by a specification written by local NHS commissioners so there is variation both in terms of the clinical model and of other elements such as waiting times.

Connect has developed an MSK model that delivers the most appropriate evidence-based care for patient’s individual needs, ensuring that services are delivered quickly and in the right place. From referral, triage, and treatment, patients have a seamless journey.

This tried and tested method is supported by our extensive clinical team who both individually and as a team demonstrates our commitment to delivering quality outcomes, seamless care, innovation and value for money.

Download the MSK Model Pathway infographic

Data – can we really make informed decisions without it?

Connect Health designs and implements COVID-19 operational and clinical dashboard in 3 days, providing confidence and capacity.

In this case study, Danielle Chulan, Deputy Director of NHS Services, Connect Health, describes the importance of having good data at our fingertips to make better decisions.

 

Read the full case study

PhysioNow - rapid access to care

Improving healthcare for all

PhysioNow is a clinically-led chat-bot support tool providing an agile remote triage for musculoskeletal conditions.

Read More

 

What our patients say about us

Karen explains how the Pain Management Programme has equipped her with the necessary learning to manage the pain and continue living her best life.

Get in Touch

If you would like to get in touch with a service or have a general enquiry, please complete the form below.

Please do not use this form for medical advice or to advise of worsening symptoms. If you have any current health concerns, please contact your own GP or NHS 111.

If you think you need emergency care, please contact 999 or attend your local emergency department. Please note that the 'Contact' email form is not constantly monitored and responses may take up to 48hrs. If you need to speak to someone about a time sensitive query or have longer, more complex questions we advise that you call us.

If you or your carer have any communication or information needs related to disability, impairment, or sensory loss, please inform us, via the "Accessibility and Additional Communication Needs" option below.

Specific service contact information can be found on the individual location pages linked below. Please note that calls will be charged at your standard network rate.

  • A postcode will help us to confirm the relevant service you received care from. This will support a faster response to your enquiry.
  • Connect Health will handle your data securely, confidentially and in line with the General Data Protection Regulation 2018. The information we obtain will only be used and shared with others for the purposes in which it was obtained (i.e. for the management of your medical condition) and will not be used for marketing purposes. For further details on how we handle your data, view our full Privacy Policy.
  • This field is for validation purposes and should be left unchanged.