South West Essex

Integrated Musculoskeletal Service

01268 904 102

This service supports patient self-referral via PhysioNow

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If you have a query about your appointment, you can access our Patient FAQs here.

Our South West Essex Services

What we provide in your area:

  • Physiotherapy
  • Physiotherapy for MSK conditions involves the assessment and treatment of muscles, tendons, ligaments, bones, spinal discs, nerves and other structures to keep you moving.

  • PhysioLine
  • In some cases, your GP may refer you to PhysioLine; a contact and assessment service completed over the phone by a Chartered Physiotherapist.

    PhysioLine has proven to be an extremely effective way for patients to speak with a physiotherapist quickly (usually within 2-4 days) and start managing their problem straightaway. By using PhysioLine you can access specialist guidance and support, while causing as little disruption as possible to your normal routine.

  • Pain Service
  • Our community pain teams are made up of medical consultants, specialist physiotherapists, clinical psychologists and nurse specialists. Everyone specialises in chronic pain and works closely as a team to support people struggling to live with this.

    Unfortunately it is not always possible to cure pain but our team will help you find ways to manage your pain and lead a better quality of life. They can help you start doing more of what matters to you without making the pain worse and to manage flare ups. The team can also support you with the emotional impact of living with pain.

  • CATS
  • Our Clinical Assessment and Treatment Service (CATS) is designed for people for whom physiotherapy is not appropriate. This could be for a number of reasons; it could be that their physiotherapy treatment has not been successful, or that their diagnosis is unclear and they need further, more specialist intervention. The CATS service can also order diagnostic tests, such as MRI scans or X-rays if appropriate.

  • Rheumatology
  • 1:1 Rehab
  • Our 1:1 rehabilitation sessions are for patients who need to improve their flexibility and strength following injury. Set in a gym environment, our Rehab Therapists will tailor individual programme and set goals to help progress rehabilitation and show you the benefits that exercise and movement can have on your recovery.

  • Hand Therapy
  • Hand therapy is the therapeutic management of hand disorders and injuries using such methods as exercise, splinting (this may be custom-made), wound care, swelling management and hands on treatments. We focus on restoring movement, strength and function.

    Hand Therapy plays a crucial role in the recovery from injury or surgery. We work closely with the Hand Surgery Team at local hospitals to ensure you receive therapy at a specific time after surgery or injury and to ensure your ongoing care is effective.

  • Group Classes
  • In addition to 1-to-1 sessions with clinicians, patients can be seen in group setting for either Exercise Classes or for Educational Seminars (this will be specific to each location). If an Exercise Class or Educational Seminar is appropriate for your condition, your clinician will discuss this with you as a possible option for your ongoing care. Exercise Classes are run by Physiotherapists, Rehabilitation Therapists and/or Physiotherapy Assistants and with a set programme of exercises that help patients progress to gain strength, flexibility, or muscle control to enable patients to self-manage their conditions. Educational Seminars are information sessions where a Physiotherapist will provide information to a group of patients on a certain topic such as lower back pain and tips on coping and self-management.

    Clinicians and patients discuss together the need for 1-to-1 treatment or whether a group setting may be more effective. A group setting can be helpful for patients to see other people with the same condition and our Exercise Classes and Educational Seminars are well rated by our patients.

Meet your South West Essex team

Corey Harding

Service Manager

Hannah Davies

Team Lead

Sharon Eaglestone

Specialist MSK physiotherapist and Team Leader

Natalie Robinson

Team Lead

Eleanor Mole

Team Lead

Sarah Pittaway

MSK Clinician Team Leader

Cherrelle Dodson

Joint Clinical delivery lead

Clinics

Click here to find out more about your local clinic, including contact details and location.

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Patient Resources

Ongoing support
View videos, exercise guides, fact sheets and resources covering all areas of the body as well as falls, rheumatology and pain.

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Connect Health Patient Portal

Your care in one place

Book and manage your appointment sessions, view important documents, and access any information sent to you during your course of treatment with Connect Health.

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PhysioNow

Digital tools to help you
PhysioNow is a digital self-assessment tool that helps you rapidly get the best care to manage your symptoms or injury.