Latest from Connect
Customer Service
Connect Health have been shortlisted for the North East Contact Centre Awards, in the People Centred Organisation category
21 September 2023
Huge congratulations to everyone in the Patient Care Coordination team on being shortlisted!
Accreditation
Connect Health Limited secures ISO 9001 recertification thanks to continuous improvement and “high levels of learning”
14 September 2023
ISO 9001 is an internationally recognised standard, that requires a business to monitor, measure and improve performance and service delivery, with set criteria for documentation, evaluation, and implementation of services.
Blog
Well-being
A massive well done to everyone who was involved with our NHS 75th Anniversary celebration events at parkrun
20 July 2023
Our teams came together across the country on Saturday 8th July to attend their local parkrun in celebration of the NHS’s 75th birthday.
Academy People Stories
Connect Health gave me the confidence to try something new.
12 July 2023
Amy Haggerston, Learning and Development Business Partner, describes how she feels like part of the bigger picture by supporting Connect Health colleagues to develop their skills and create better outcomes for patients.
Customer Service People Stories
Connect Health put people at the centre of everything. Everyone is just so nice and I’ve never felt so welcomed.
1 June 2023
Ami Render, Team Leader in Patient Care Coordination (PCC) tell us about how she has moved career from retail and call centres to healthcare, and how she has changed her outlook on life. She explains how Connect Health is supportive, exciting, challenging and the rewards are always good.
Case Studies
NHS Services Patient Outcomes PhysioNow
PhysioNow identifies a potentially serious condition on a Friday afternoon, enabling immediate treatment outside working hours, saving 3-day delay to assessment
3 June 2021
PhysioNow detected a possible significant condition at the end of normal working hours, enabling Joe to receive quicker access to clinical advice and urgent investigations.