Service Redesign – a wicked problem?
Learning from mistakes and activating the evidence for the right way to redesign services
Join our panel of clinical and industry experts in conversation, on Wednesday 17 March 2021 from 12:30 – 13.45, in the tenth of a series of free, live webinars.
Connect Health “Change” brings you the tenth in a series of webinars to make and embed transformation in healthcare. Aimed at system leaders and clinicians across the NHS, the webinars provide practical solutions to the challenging issues we are all grappling with.
See the other events in our webinar series
We are pulling together a webinar on 17 March at which change experts, system leaders, commissioners and academics will debate what are the essential elements to service redesign.
The webinar will aim to cover;
- The importance of asking the right questions – consider what you need to do to make it work and the context in which you’re doing it
- Focus on Darzi Fellowship and Versus Arthritis change programme techniques
- Real life examples of redesign/transformation programmes – what went wrong, what went right
- Using a QI (quality improvement) approach
Agenda
(subject to change)
12.30: Larry Koyama, Darzi Alumni, Versus Arthritis MSK Champion – Introduction from the chair
12.40: Rob Webster, Chief Executive, South West Yorkshire Partnership NHS Foundation Trust, and West Yorkshire and Harrogate Integrated Care System – scene setting
12.50: Prof Becky Malby, Professor in Health Systems Innovation at London South Bank University (LSBU) – Top tips from theory and practice
13.00: Carl Davies, Director of MSK, Berkshire West Integrated Care Partnership (ICP) – The application of transformational theory to create meaningful and sustainable change in complex systems
13.10: Mike Turner, Chief Operating Officer, Connect Health – Practical lessons learnt
13.20: Q&A
13.45: End
View our speakers’ biographies
Watch the full webinar here:
Or jump to an individual talk using the following links:
Rob Webster
Prof Becky Malby
Carl Davies
Mike Turner
Joint Q&A Session
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