Our Credentials
Read about the certifications and awards that help us strive to be the best.
Our awards Get in TouchOur Credentials
ISO 14001 certification
At Connect Health we are committed to working towards a more eco-conscious workplace, and in line with that, we implement ISO 14001 standards across our company. ISO 14001 is an internationally recognised framework for environmental management systems, providing guidelines for organisations to establish, implement, maintain, and continually improve their environmental performance (e.g. energy use, transport, materials usage, waste etc). By adopting ISO 14001, we aim to enhance our environmental practices, minimise our environmental footprint, and promote sustainability in everything we do.
Outsourced Clinical Services framework
Connect Health is an accredited supplier on the Outsourced Clinical Services framework, developed by NHS Shared Business Services.
It provides an OJEU compliant route to market for approved organisations to procure quality, value for money clinical services. The services offered by Connect Health under the framework include orthopaedics (triage and waiting list reduction), pain management, physiotherapy, MSK, rheumatology and occupational physiotherapy services across the UK.
CQC (Care Quality Commission)
Following an announced CQC (Care Quality Commission) inspection in May, leading community services healthcare provider Connect Health has been rated “outstanding” in the well led domain and “good” overall.
Health Systems Support Framework
Connect Health is an accredited supplier on the national NHS England Health Systems Support Framework (HSSF) offering services in the categories “Patient Empowerment and Activation” and “Transformation and Change”.
HCPC Registered (Health and Care Professions Council)
HCPC is a register of all health and care professionals who meet their standard for training, professional skills, behaviour and health.
NHS Workforce Alliance Clinical and Healthcare Staffing Framework
The NHS Workforce Alliance’s Clinical and Healthcare Staffing framework enables trusts to procure medical and healthcare staff from one place, with unmatched category expertise from our specialist staff.
ISO9001 Certification (International Standards Organisation)
ISO9001 Certification gives Connect Health Limited the quality systems that provide the foundation to better customer satisfaction, staff motivation and continual improvement.
ISO 27001 Certification (International Standards Organisation)
Connect Health, a leading community healthcare services provider, achieves certification of the internationally recognised information security system standard ISO 27001.
Cyber Essentials Certification
Cyber Essentials Certification helps Connect Health guard against the most common cyber threats and demonstrates our commitment to cyber security.
Independent Healthcare Providers Network
Connect Health is an active member of the Independent Healthcare Providers Network, (our Chair, Andrew Walton, is a board member) a hosted network of the NHS Confederation, and is the representative body for independent sector healthcare providers.
MSK Partners Network
Connect Health is a founding member of this trade association for providers of MSK care.
Disability Confident Committed
Connect Health is committed to the Disability Confident scheme which gives us the skills and confidence we need to recruit, retain and develop disabled people.
Our Awards
Connect Health have been shortlisted as a finalist in the ‘Excellence in Talent Attraction and Employer Brand’ category at the 2024 North East HR&D Awards.
The shortlist recognises the effective and innovative approaches taken in the last year to engage and attract talent through a partnership approach between our Resourcing Team and Hiring Managers.
Find out more here.
Gold winner of the ‘Most Impactful Partnership in Preventative Healthcare‘ award at the HSJ (Health Service Journal) Partnership Awards, celebrating collaboration between Connect Health, Flippin ‘ Pain™, NHS North East and North Cumbria ICB, Tees Valley Sport Active Partnership, You’ve Got This and Teesside University.
Connect Health, has received the ‘Maintaining Excellence’ accolade from North East Better Health at Work (BHAW), for the three years in a row.
Winner of the ‘Best Use of Data Award‘. Our IT team embarked on a journey of data driven automation and digital care that has transformed the way we work.
Shortlisted for the ‘Innovators & Leader’s Public Private Partnership Award‘. For our partnership with the public sector with a focus on outcomes, value for money and innovation.
Awarded ‘Highly Commended 2021‘ in the category ‘Best Use of Technology (Primary/Community Care)‘ for our PhysioNow digital triage tool.
Shortlisted for ‘Best Healthcare Provider Partnership with the NHS‘ for our service with Brent CCG.
Find out more about the nomination
Read more about the Brent Integrated Musculoskeletal Service
Shortlisted for ‘Best Healthcare Provider Partnership with the NHS‘ for our service with Herts Valleys CCG.
Find out more about the nomination
Find out more about the Herts Valleys Integrated Musculoskeletal Service and our partnership
Our colleague development initiative Bee Who You Want to Be, in collaboration with Tailored Thinking, has been awarded Best HR/L&D Consultancy at the CIPD People Management Awards 2020.
2019 Personnel Today Awards Finalist for Employer Branding.
2019 CIPD Awards Winner of Excellence in Organisational Development.
2019 HR Excellence Awards Finalist for Excellence in Organisational Development.
2017 CIPD Awards Finalist for HR Team of the Year.
2017 Finalist at the North East Business Awards.
2017 HR Excellence Awards Finalist for Team of the Year.
2016 CIPD Awards Winner of SME of the Year.
What's new
Case Studies
Connect Health’s Counselling service allows patients to be heard and feel like they have someone to talk to.
Kelly, from Hertfordshire, was suffering from depression and anxiety when she came to Connect Health. Her counsellor was able to help her to find her way.
Blog
We need to move beyond thinking and conversation.
Dr Andrew Cuff, Director of Clinical Strategy at Connect Health responds to the latest report by Versus Arthritis. “Each year, Versus Arthritis produce a report titled “State of Musculoskeletal Health”. This report provides an overview of a variety of factors
News
Chronic pain is no joke – but event brings fresh perspective
North East healthcare workers join pioneering Australian scientist at Newcastle comedy club
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April is #StressAwarenessMonth
According to the Stress Awareness Society, 79% of adults experience stress at least once a month.
Stress can have a huge impact on our lives, including both our mental & physical health, and can play a huge part in experiencing persistent pain.
Our friends at @FlippinPain talk to Sashira, who shares how stress has impacted her persistent pain journey and why flippin' her understanding of pain, stress, and trauma has been a valuable aid in helping her to ''feel much better on a daily basis''.
https://www.flippinpain.co.uk/story/sashiras-story
👇Join our London team! We have an exciting fixed term opportunity available, working as Clinical Delivery Lead to support our Camden and Merton services.
#ConnectCareers #LifeatConnect